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Shipping Jewelry

Free Shipping

We offer FREE WORLDWIDE SHIPPING on all orders (*T&C Apply). Shipping time is 24 Hours form at the time of purchase. All items are fully insured.

Packaging

All Jewels & Jewellery items package from Jewelleryshopindia.com arrives at your doorstep in a strong, durable and tamper-proof IRON packing box.

Delivery

At a time of purchase auto-email communication sent to customers mail ID with full invoice and product details and in next 24 hrs product will be couriered.

You can communicate at support@jewelleryshopindia.com.

Note : There can be delay caused by third party courier / postal services in product delivery and KGN International shall not be liable for this delays and discrepancies.


7 days Return Policy

Our 7 days No Questions asked Return Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we will happily provide you with a full refund or exchange, within 7 days of the purchasing date.

Gemstones should only change hands when accompanied by a certificate attesting to quality. Regardless of location or marketplace, an authentic Laboratory Report is the common language of trust and confidence in the gemmological world, and it should be consider an essential part of any transaction. We take this responsibility very seriously.

80% Refund

Our 7 days No Questions asked Return Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we will happily provide you with an 80% full refund or 100% exchange.

Refund Process:

Once the above are established www.jewelleryshopindia.com will credit users payment account.

We request for such returns within 7 days* from delivery of the product to your shipping address.

We shall process the refund subject to receipt of the merchandise by us in unused condition in its original packaging along with original tags and invoice, failing which return/ refund may not be possible.

Before accepting delivery of the product/s, please ensure that the packaging HAS NOT BEEN DAMAGED OR TAMPERED with. If you believe that the merchandise is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our all-day helpdesk at +91-9166888883 (8:00 am to 8:00 pm) or e-mail us at support@jewelleryshopindia.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery made to you at the earliest. In the event you return any item, which is delivered, to you in damaged/defective condition, there will be no additional shipping charges.

After the merchandise is received by www.jewelleryshopindia.com, and subject to verification of the purchase and condition of products we shall process a refund within 15 business / working days of receipt of the product/s.

Refunds of payments charged to the Cardholder's debit /credit card will only be credited back to the Cardholder's debit / credit card account, which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the Cardholder's debit / credit card account as that will managed by the Cardholder's issuing bank.

We shall not allow any exchange/return of products due to the price differential that exists, as no two similar products will be exactly of the same price. All items must be returned in their original condition as unworn, unaltered, and undamaged. Items returned without an attached brand/ security tag will be subject to 20% revaluation fee.

You can communicate at support@jewelleryshopindia.com.

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