IS IT SAFE TO USE MY DEBIT/CREDIT CARD OR PROVIDE BANK DETAILS?
Yes, it’s completely safe to make payment through any channel viz Debit/Credit Card, Online Banking or Wallets because of direct connection of our website to bank and bank’s software’s cannot hack so ultimately No one can misuse your payment detail.
HOW IS SECURE MY FINANCIAL INFORMATION?
We don’t save your payment detail it’s directly connected to bank servers at the time of payment and its highly secure server.
IS COD AVAILABLE FOR MY LOCATION?
We have a tie-up with Blue Dart Courier company and FedEx courier company for COD service in India. They have a strong network for all our India. You may also ask on the phone to our customer service platform.
IS INTERNATIONAL SHIPPING POSSIBLE?
Yes, it is absolutely possible to dispatch at every corner of the world even as per deal we are not charging a single coin for delivery
IS THERE ANY CONDITION OF MINIMUM AMOUNT OF PURCHASE FOR INTERNATIONAL ORDER?
No there is not bound but for free international shipping, there is a minimum purchase of Rupees 15,000 (200 USD).
HOW LONG IS IT TAKEN TO DELIVER?
Its dispatch on the same day whether if you like to make an ornament like a ring / pendant it takes 5-7 days.
WHAT IS YOUR RETURN POLICY?
It is very easy to return to our product. You may send it on the same address mentioned on the parcel but before sending back first you may contact our customer service member for more detail or may visit return policy on our website.
WHAT ARE THE PAYMENT OPTIONS AVAILABLE ON jewelleryshopindia.com ?
You may make payment according to customer’s convenience through any channel of payment like Debit Cards, Credit Card, UPI, Wallets or Online Banking or may deposit directly to our bank as mentioned on our website. We have a current bank account in 64+ banks.
CAN I PAY THROUGH PAYPAL?
Yes definitely. You can pay via PayPal before purchase please contact us, we will send you PayPal invoice for online payments.
IS IT SAFE TO SHOPPING OF GEMSTONES / SILVER JEWELLERY FROM www.jewelleryshopindia.com?
Yes, of course, it’s completely safe to do shopping from our website i.e. www.jewelleryshopindia.com . We supply certified gemstones.
CAN I CANCEL A CONFIRMED ORDER?
You may easily cancel your order before dispatching the order without any cost but once your order dispatched then you will have to bear the nominal cost because of its complete process viz. order processing cost, transportation cost, Govt. Taxes etc.
DO I NEED TO CREATE AN ACCOUNT ON JEWELLERYSHOPINDIA.COM TO PLACE AN ORDER?
There is no need to register yourself for placing the order.
CAN I PLACE THE ORDER ONLINE AND PICK UP MY ORDER FROM YOUR STORE?
No for security purpose we do not allow any outsider to our office. It is a completely online system if you made the order then we send it by the channel at the given address.
HOW DO I TRACK MY ORDER ONCE IT IS PLACED?
You may track your order by given tracking no. which will be provided by our company on the same day. We send Email and SMS on registered mail or mobile no.
I WANT TO PLACE BULK ORDERS OR NEED SOME SPECIFIC PRODUCTS, WHOM DO I CONTACT?
You can call on helpline number and also contact through email for all bulk orders.
IS THERE ANY RESTRICTED AREA TO DELIVER?
We have a tie-up with 2-3 renowned agencies for parcel delivery and they have a wide network in India as well as abroad. But there are some areas restricted from time to time by the agencies. Almost all popular zip codes are accepted. Whether our team executives inform you at the time of confirmation of your order.
HOW LONG IT TAKES TO DELIVER MY ORDER?
In general, it takes 1-2 days in metro cities and 2-4 days in non-metro cities but few times it depends on your zip code and circumstances.
HOW WILL I KNOW THAT YOU HAVE DELIVERY FACILITY IN MY LIVING ADDRESS OR NOT?
We deliver prepaid parcels in all national & international addresses. Cash on delivery, only in India. (Metro and other big & medium cities)
All most zip codes we cover but if you like to confirm then make a call to customer care at 0091 - 9166 8888 83.
HOW CAN I TRACK MY ORDER?
It’s easy to track. We provide you tracking number through email and SMS with the courier company name you may track on that’s the website address.
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