Yes, it is completely safe. You can use your debit/credit
card or bank transfer. When you pay online, our website jump on
bank’s computer, and bank check your card details and take
payment. Bank’s computer is world’s most safe computers.
So your card is very safe, nobody can hack your card details.
How is secure my financial information?
Our website does not store any customer debit/credit
card or financial information. All transactions are processed through
secure bank servers & bank server keeps highest level of security
while processing your payments.
Is COD available for my location?
We have tie-up with firstflight courier company
for COD service. You can check COD services area on first flight’s
website. They have strong network for all our India.
Internationally shipping is possible?
Yes we are sending our products to worldwide, without
charging extra amount. For international shipping, minimum purchased
item amount should be 20 thousand Indian Rupees.
When will my product be shipped?
We shipped loose gemstones in same day, and gold
jewelley in 3-7 days.
What is your return policy?
Returns are subject to terms and conditions of products
bought. Please check carefully product description as certain products
cannot be returned. To initiate a return, please get in touch with
our customer service team.
What are the payment options available on
We accept all debit/credit card issued by Visa, Master
& Amex cards and 64+ Indian online bank.
Can I pay through PayPal?
Yes, International Credit and Debit cards can be
used through PayPal.
Is it safe to buy gold/silver items on JewelleryShopIndia.com?
It is fully safe to buy gold/silver items on jewelleryshopindia.com.
All gold jewelry are hallmarked for purity and also have a 365 days
buy-back offer. Please check the item description for complete information.
Can I cancel a confirmed order?
Orders once confirmed cannot be cancelled.
If, in any unforeseen situation you need to cancel your order /
an item, cancellation can be done at a nominal fee to cover a portion
of costs that we would have already incurred in processing the order.
We charge 5% of the Paid Value for cancellation done before the
item/s is shipped and 20% of the paid value when cancelled post
shipment. The refund for the balance amount will be reversed and
reflect on your credit card / net banking statement within 7 to
10 working days.
Customer Service: 0091-9166888883
Order by Phone: 0091-9166888883
Order by Email: firstname.lastname@example.org
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